Reference

Terms and Conditions That Govern Your q58com Account

These terms set out the rules for opening and using your account on q58com, including how deposits via JazzCash, Easypaisa, and Raast are handled, what you agree to when you transact, and how eligibility is determined based on local law in Pakistan.

Account eligibility depends on local lawApplies to JazzCash, Easypaisa, Raast depositsGoverns all account activitySubject to regional legal requirementsRead before you open an account
q58com Terms and Conditions That Govern Your q58com Account
HOW WE OPERATE

How q58com Handles Account Security and Policy

We apply consistent account security practices across all devices. When you log in, an OTP is sent to the mobile number tied to your account — that step applies whether you are depositing via Raast or accessing the live table section. We retain account and transaction data in line with our data retention policy, which you can request in writing through support.

OTP Login Verification

Every login triggers an OTP to your registered mobile number. This applies across mobile and desktop sessions, covering account access, deposits, and withdrawal requests.

Transaction Data Retention

We keep records of all JazzCash, Easypaisa, and Raast transactions for the period required under our data policy. You may request a copy through account support in writing.

Account Amendment Requests

To update registered details — mobile number, payment wallet, or email — submit a verified request through support chat. Changes are confirmed only after identity verification is complete.

Cookie and Session Policy

We use session cookies to keep your account active during gameplay. Clearing cookies will end your session. Persistent cookies store preferences only; they do not store payment credentials.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, reach out before you act on an assumption. For payment-related terms disputes — particularly around JazzCash, Easypaisa, or Raast transactions — provide your transaction reference when you contact us so we can locate the record quickly and respond with the correct clause.

Account Support Chat Use the live chat inside your account dashboard to raise a terms query. Our team will respond and can clarify specific clauses that apply to your account situation.
Email Support Send a detailed query to our support email for written clarification on any terms clause, including disputes about JazzCash, Easypaisa, or Raast transactions.
Help Centre The help centre on q58com contains a dedicated terms section. Search by topic — account access, payment conditions, or wallet disputes — to find the relevant clause.

Frequently Asked Questions About These Terms

The questions below address what Pakistan account holders most commonly ask about their rights, payment conditions, and how to act if something in these terms is unclear or disputed.

Yes. Every deposit made through JazzCash, Easypaisa, or Raast is covered by these terms. The payment method does not change your obligations or ours under this agreement.

We may revise the terms at any time. We will post the updated version on this page. Continuing to use your account after a revision means you have accepted the updated terms.

If your account is suspended, funds in your account wallet are held pending review. The outcome depends on the reason for suspension and the findings of our account review process.

Contact account support via chat or email with your account details. We will provide a transaction record for the period covered by our retention policy.

Access depends on local law in your specific region. We do not confirm legality for individual locations. Checking whether local law permits access before you open an account is your responsibility.

Raise the dispute through live chat or email support with your transaction reference number. Include the payment method used — JazzCash, Easypaisa, or Raast — so we can locate the record and apply the correct clause.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.